wklejam maila ktorego dostalem:
Your Order #239068
Dear Michal Nowak,
We appreciate your recent purchase on the Raffaello Network. We are looking forward to providing you the best quality service.
We regret to inform you, our on-line banking system has not been able to receive authorization on your credit card for your order # 239068. Unfortunately, this does happen for various reasons, but not limited to the following: the spending limit might have been reached, or the card might have some limitations for certain types of transactions, including international purchases, Debit Cards issued within the United States are not able to process through our banking system, and the possibility the algorithms in the system are unable to authorize due to the information provided within your order.
Please do one of the following, and inform us to proceed:
1.)Contact your bank and inform them of the purchase with the Raffaello Network.
2.) Send us an e-mail with the card number and expiration date for verification we have the correct information on file.
3.)Cancel the current order and place the order again. In this case please let us know your new order ID so that we can cancel your previous order and not ship twice.
4.)Email, call or chat with a Representative on Live Chat with informing us of another card you wish to use to proceed with the purchase of your order.
Please note that if the new card has a different billing address you should specify it in the e-mail or in the new order. We do apologize the inconvenience this does impose on you and we are sure you understand the situation.
If you have any questions please do not hesitate to contact us through our Live chat or email.
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